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Foundations of ITIL 2011 download

Foundations of ITIL 2011

This article explains key differences & changes between ITIL® V3 and ITIL® which are essentially required from ITIL® foundation point of view. Foundations of ITIL®. Edition. Authors: Pierre Bernard. Copy editor: Jane Chittenden. Publisher: Van Haren Publishing, Zaltbommel, Design & layout: CO2 Premedia Bv, Amersfoort – NL. ISBN Hardcopy: 90 9. ISBN eBook: 90 8. Edition: First edition, first impression. Foundations of IT Service Management with ITIL ITIL Foundations Course in a Book [Brady Orand, Julie Villarreal] on *FREE* shipping on qualifying offers. Used by universities and company training programs around the world, “Foundations of IT Service Management – the ITIL Course in a Book” is the .

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